JOB

Service Designer

Redesign and scale a service that can create meaningful real-world impact, improving outcomes while shaping how the organisation delivers support in the future.

  • Level / Senior

  • Salary / Freelance Day Rate

  • Location / United Kingdom

  • Type / Creative & Design

  • Contract / Freelance

  • Ref / BMB477

Apply now ◒

Job description

About them

One of the UK’s most recognised charities, dedicated to creating positive impact through care, expertise and community support.

 

About the role

6 month contract to assess and redesign an existing service to improve efficiency, scale and customer outcomes, using data, customer insight and operational analysis to shape improvements and build a clear business case for future investment.

 

About your experience

You’ll be an experienced Service Designer who combines strategic thinking with hands-on delivery. Your toolkit will combine user research, systems thinking and analytical skills with tools like journey mapping, service blueprinting and process analysis.

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